Payment Policy

Payment Policy

At Sussi, we strive to make your shopping experience seamless and secure. Please read our payment policy below for details on the payment methods we accept and related guidelines.

Accepted Payment Methods

We currently accept the following payment methods for purchases made on our website:

  1. Shopify Payments 

    • Supported cards: Visa, Mastercard, American Express, Discover, and more.
    • Payments are securely processed in compliance with industry standards.

  2. PayPal 

    • Use your PayPal account for quick and secure payments.
    • You can also use PayPal to pay with major credit or debit cards without an account.

Currency

All transactions on our website are processed in USD ($). If your payment method operates in another currency, your payment provider will convert the amount at their exchange rate.

Payment Security 

  • Our website is powered by Shopify, which uses industry-leading encryption technology to protect your payment information.
  • We do not store any payment details on our servers. For recurring payments (if applicable), your details are securely managed by our payment processors, Shopify Payments and PayPal.

Failed Transactions 

If your payment is declined, please:

  1. Verify that all payment details (card number, expiration date, billing address) are entered correctly.
  2. Ensure your card or account has sufficient funds.
  3. Contact your bank or payment provider to confirm there are no restrictions on international transactions.

If the issue persists, please contact us at support@sussiland.com.

Order Confirmation 

Upon successful payment, you will receive an order confirmation email with your order details. If you do not receive this email within 24 hours, please check your spam/junk folder or contact us for assistance.

Refunds and Returns 

Refunds for eligible returns will be processed back to the original payment method. For more information, please refer to our Return Policy.

Contact Us 

If you have any questions regarding payments, feel free to reach out to us at:
Email: support@sussiland.com